What is an OtterBox and is an OtterBox Case Worth it? Pros and Cons

Nobody likes the hassle and cost of replacing a smartphone after a single unfortunate drop. That’s where protective cases come in. One of the premier companies making these cases is OtterBox, which creates cases for all the latest iOS and Android devices. 

What is OtterBox? 

Known for its rugged, durable cases, OtterBox offers premium protection for a range of Apple and Android devices. While an OtterBox can protect your phone from breaking when dropped, OtterBox cases don’t come cheap, which begs the question — are OtterBox cases good, and are they worth the money? In this article, we’ll dive into the pros and cons of OtterBox to help you decide if this type of phone case is right for you.

What Types of Phones Do OtterBox Cases Fit?

If you're in the Apple ecosystem, OtterBox makes cases for the latest iPhones, including the iPhone 15, iPhone 15 Plus, iPhone 15 Pro, and iPhone 15 Pro Max. OtterBox cases are known for their durability, which makes them perfect for protecting expensive devices. They’re also MagSafe compatible, meaning they’ll work with a wide range of chargers and accessories.  

Note that OtterBox cases aren’t limited to the newest iPhone series. For example, one older fan favorite is the OtterBox Pop Symmetry case. OtterBoxes with PopSockets are available for the iPhone 14, iPhone 14 Pro, and some earlier models. PopSocket with Otterbox cases  seamlessly integrate pop-out grips into the back of the phone. 

For those who prefer Android phones like the Google Pixel, OtterBox makes cases for a wide range of models, including the Pixel 8a, Pixel 8, and Pixel 8 Pro, as well as other brands like OnePlus and Nokia.

The company also offers Samsung cases for the Galaxy S24 and Galaxy S24 Ultra.

At Navi our focus is on cell phones, but it’s worth noting that OtterBox also makes cases for the Apple Watch and Apple AirPods, the latest iPad models, and other tablets, like the Microsoft Surface Go 4 and Galaxy Tab S7 FE 5G.

How Durable is an OtterBox Case?

What makes OtterBox cases so reliable? One reason is their multi-layered design, which provides a hardened shield against drops and shocks. 

According to the company, rigorous testing ensures that its cases, like the rugged Defender to the versatile Commuter and the sleek Symmetry, meet and exceed military standards. The cases are also tailored to different lifestyles, ensuring your phone is protected whether you spend most of your time outdoors or in an office.

The Defender series, which includes the Defender, Defender Series XT, and Defender Pro, is known for its rugged construction and port covers that block dirt and debris. These features make it a reliable choice for the most demanding environments — but the trade-off is that the added protection makes it the largest of the company’s cases.

OtterBox's Commuter series is slimmer than the Defender cases and may fit more comfortably in your pocket. The Symmetry series provides the sleekest look and most fashionable design options. 

Still, there are even more options to choose from, like the Frē and Core series. With a range of styles and colors, OtterBox cases offer a great combination of protection and aesthetics. 

How Are OtterBox Cases Tested?

OtterBox says its cases undergo a series of tests designed by the U.S. Department of Defense to measure a product's durability.  

The Military Standard (MIL-STD) test asks that each case be dropped 26 times from 4 feet to check that it can withstand and protect a device from multiple impacts. But OtterBox says it goes beyond this standard by subjecting its cases to even more drops to confirm they hold up over time. 

The company then gives its cases a “DROP+” rating, which represents the number of drops a specific case should withstand:

• 1X = 26 drops
• 2X = 52 drops
• 3X = 78 drops
• 4X = 104 drops
• 5X = 130 drops

Here’s how the cases compare:

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Comparing OtterBox Cases: What OtterBox Phone Case is Best for You?

With so many options, how do you know which OtterBox case fits your needs? Below is a quick guide to help you understand the pros and cons of OtterBox cases.‍

Defender Series: Best pick for people needing the highest protection level.‍

Commuter Series: Best option for users who want a thinner case with solid protection. ‍

Symmetry Series: Best for people who want protection with style.‍

Frē Series: Best for smartphone users whose primary concern is waterproofing.‍

Core Series: Best for those looking for a sustainable and eco-friendly smartphone case, and are not concerned about heavy duty protection. 

Now, let's take a closer look at each OtterBox option.

OtterBox Defender Series

‍DROP+ Rating: 5X

The OtterBox Defender Series offers all-encompassing protection and is by far the most heavy-duty case in the OtterBox line-up.

‍Advantages of OtterBox Defender‍

The Defender case offers excellent security thanks to a built-in screen protector (though you can opt for the option without one) and a triple-layer shell design that keeps any compatible phone safe.

You can pick up the OtterBox Defender Pro version if you want an even tougher case. This case is even larger and has extra layers for people who want the highest drop protection and peace of mind. 

The Pro series also has antimicrobial technology, making it OtterBox's most health-conscious option. The company offers belt clip holsters to attach the Defender case to your waist for those who want additional options to store their device. 

‍Disadvantages of OtterBox Defender‍

The Defender's most significant issue is that it's much bulkier than your average phone case and will take up a chunk of real estate in your purse or pocket. These cases are made up of three parts: a slip cover, and a hard shell that splits in two. It's up to you to decide if the increased protection is worth the bump in size.

The Defender series cases also have exposed areas around the back cameras, so they aren't fully waterproof.

OtterBox Commuter Series

‍DROP+ Rating: 3X

The OtterBox Commuter Series is sleek and lightweight and offers a unique combination of strength and flexibility. These cases have a dual rubber and polycarbonate layer, making them a reliable choice for those seeking solid smartphone protection.‍

Advantages of OtterBox Commuter‍

The Commuter cases are sturdy without adding too much extra bulk to your phone, making them the best of both worlds when it comes to OtterBox cases. 

The company designed its Commuter series to be versatile and compatible with most modern smartphone designs.

The Commuter cases are made up of two pieces: a soft inner layer that attaches directly to the phone, and a hard shell that fits over it. 

‍Disadvantages of OtterBox Commuter‍

Being a “jack of all trades” means the Commuter series is a “master of none.”

While it looks more aesthetically pleasing than the Defender cases, it's not as sleek-looking as the cases in the Symmetry series. It also doesn't come with a screen protector or provide the same level of protection as the Defender series. 

Keep in mind, too, that the Commuter cases are not waterproof — they leave areas of your phone exposed around the cameras and some side controls, like the iPhone’s ringer switch. 

OtterBox Symmetry Series

‍DROP+ Rating: 3X

The OtterBox Symmetry cases strike a great balance between style and protection. It has a slim, visually appealing design that provides wide protective coverage thanks to a tough but flexible rubber shell.

‍Advantages of OtterBox Symmetry

One of the key advantages of the Symmetry cases is their convenience. They’re sleek and protective, fit snugly over compatible phones, and are easy to store in pockets and bags, making them a trouble-free option for smartphone owners. 

Also, the Symmetry cases are a single solid piece, as opposed to the Defender and Commuter series, which are made up of a separate slip cover and outer shell. 

‍Disadvantages of OtterBox Symmetry

While the Symmetry cases are less bulky than the Defender or Commuter cases, they still offer solid coverage. However, it's important to note that they may leave your phone more vulnerable than the Defender series. 

Some buyers have noted that the case fits tightly, making it difficult to remove. 

Additionally, Symmetry cases expose small areas of your phone around the back camera, charging port, and side buttons, meaning it isn’t fully waterproof, like the Defender and Commuter series. 

OtterBox Frē Series

‍DROP+ Rating: 5X

The OtterBox Frē Series is a smart choice for a wide range of phones, offering a perfect blend of protection and convenience without adding significant bulk.

Unlike the other options, this series is designed to be entirely waterproof, rather than water-resistant, while maintaining MagSafe compatibility and easy access to essential phone functions like volume controls.

Advantages of OtterBox Frē

The Frē Series scores big in several areas. It's waterproof and less bulky than traditional waterproof cases, so it's a practical choice for everyday use. It also ensures excellent protection against falls and other forms of damage.

Along with MagSafe compatibility, the premium feel of the Frē Series sets it apart from other options.

Disadvantages of OtterBox Frē‍

However, the Frē Series has its downsides. The primary drawback is the difficulty of removing the case, which might be inconvenient for users who need to quickly access their phones in different situations. OtterBox recommends using a coin to separate the halves of the case when removing the phone. 

Also, while the case is waterproof, the touchscreen functionality is limited underwater — an important consideration for those who want to use their phone in places like pools or the ocean.

OtterBox Core Series

‍DROP+ Rating: Not rated

The OtterBox Core are iPhone cases featuring a colorful design that differentiates it from other OtterBox offerings. 

‍Advantages of OtterBox Core

The Core series cases are made from 50 percent recycled content, creating what OtterBox calls a "first-of-its-kind regrind material." 

Along with environmental benefits, the cases feature a bright, "confetti-like" design on their shells and are all compatible with MagSafe. It’s also a single shell, and does not require multiple pieces like the Defender, Commuter, and Frē series. ‍

Disadvantages of OtterBox Core

While the OtterBox Core series is available for all iPhone 14 models, AirTags, and the second generation of AirPods Pro, they aren't yet available for the latest iPhone 15 and iPhone 15 Pro models.

It’s worth noting that the Core series lacks the extra protection the Defender and Commuter series provide, and OtterBox has not given it a DROP+ rating. However, it should still guard against normal wear and tear.

Also, while it has a soft, grippy texture that some may find comfortable to hold, some reviewers have complained that it’s slippery and has caused them to drop their phones. 

Do You Need a Screen Protector?

Want to keep your phone fully protected? We suggest adding a tempered glass screen protector to your Commuter, Symmetry, or Core case since they don't include one. 

If you're considering a Defender case, there is a version with a built-in screen protector. This could be a pro or a con unless you want to choose your own screen protector.

How Do OtterBox Cases Compare to Other Protective Phone Cases?

When it comes to phone cases, it's all about finding the right balance between protection, style, and functionality. Brands like Lifeproof, Spigen, and Casetify also offer cases that try to strike this balance. 

But every case has its drawbacks, and even OtterBox's most popular choices have some challenges. The Defender can't be as strong as it is without being bulky, which might not be your cup of tea if you're a fan of slim, pocket-friendly designs. Also, the Defender’s built-in screen protector has received mixed reviews for its quality.

So, how do you find a quality case? When shopping, you should consider:

• The level of protection you need
• The bulk and weight you're willing to carry
• Your style preferences
• How much you’re willing to spend
• The warranty and customer support offered

While OtterBox offers a wide range of options and an impressive limited lifetime warranty that covers its smartphone cases for up to seven years if there are manufacturing or craftsmanship defects, it's important to remember that there are other brands to consider. Exploring your options is key to finding the perfect match for your phone and lifestyle.

Are OtterBox Cases Good?

OtterBox is a well-known company that makes a wide range of well designed protective case depending on your needs. No question about it, OtterBox cases are good. But are they worth the price? The answer really depends on the age, condition and trade-in value of your current phone. If you have a relatively new device in good condition, an OtterBox case can be worth the cost. 

But if your phone is old and not worth all that much in its current state, it may make more sense to wait until you’re ready to upgrade to a new phone and get an OtterBox case then. To find the best cell phone deals you qualify for right now based on your trade in, be sure to try Navi's free and unbiased Phone Deal Finder. 

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The Bottom Line

Is an OtterBox worth it? A quick Amazon search will reveal that OtterBox cases may be more expensive than its competitors. However, if you want your phone to last, they're worth every penny. 

With options like Defender, Commuter, Symmetry, Frē, and Core, you can find the perfect case for your needs. Plus, all OtterBox smartphone cases have a seven-year warranty from the date of purchase in case you experience a defect in manufacturing or workmanship during normal use.

Frequently Asked Questions

Does OtterBox still have a lifetime warranty?

OtterBox provides a Limited Lifetime Warranty covering craftsmanship defects, but it won’t cover regular wear, misuse, or unauthorized modifications. Proof of purchase is required for claims, and repairs or replacements may involve new or refurbished parts.

Do OtterBox cases have a screen protector?

OtterBox offers individual screen protectors, like the Premium Pro Glass and PolyArmor, but some cases, like the Defender Series Pro XT, no longer come with one built-in. The company says this change helps newer devices work better with cases while providing drop protection. 

Does OtterBox cover cracked screens?

Yes, OtterBox offers up to $150 toward screen repairs if your device is protected with a registered Amplify or Alpha Glass product. However, this coverage applies to select devices and is valid for 12 months from the day it was bought.