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Navi Privacy Policy

Last updated: March 28, 2024


This Privacy Policy describes the types of data and personal information YourNavi, LLC, doing business as Navi (“Navi”, “we”, “our” or “us”), collects or that you may provide, and how we collect, use, process, and share that data and personal information when you visit and use the website (our “Website”).

We’re a new company and we want to be 100% transparent about what data we collect and how we use it. We’re here to put the consumer first in the wireless world, and without trust and transparency, we wouldn’t be living up to that promise.

Data is the foundation of what we’re building here at Navi. From collecting and storing over 1 million phone deals from across the market to saving you a ton on your next phone or plan, it’s what lets us make our experience seamless, enjoyable and hassle free.

But let’s talk about what we do with your data.

We use data for two specific purposes:
1) to make sure we offer the very best phone and plan recommendations that are tailored to your unique situation.
2) to improve our advertising and make sure we don’t waste your time showing you things that don’t interest you.

Please read this Privacy Policy carefully to understand our policies and practices regarding your data and personal information and how we will treat it. If you do not agree with our policies and practices, we respect your choice not to use our Website.

Here’s where we collect data:

  • On our Website.
  • In email, text, and other electronic messages between you and our Website.
  • Through mobile and desktop applications and widgets that you download from our Website.
  • When you interact with our advertising and applications on third-party websites and services.

Here’s the data we collect:

  • Site visits: We collect and analyze aggregated, anonymous web traffic from our site–using it to understand our own performance and enhance our services and site experience. We may also automatically receive and record certain information from your computer, web browser and/or mobile device, including without limitation:
  • IP address or other device address or ID.
  • Web browser and/or device type.
  • Pages you view on our Website.
  • Your actions on our Website, including the electronic path you take to our Website, through our Site and when exiting our Site, as well as your usage and activity on our Website, such as the links and objects you view, click or otherwise interact with.
  • Dates and times that you visit, access, or use the Services. App and website behavior: We want to make sure the experience we provide is top notch. To do that, we look at how anonymous users navigate our Website and our products.
  • Device and plan information: As users navigate our products, we ask for general information to better find the right recommendations for them. This information can include your phone make and model, your wireless carrier, and your zip code. In some cases, users have the option to link their wireless account to receive more comprehensive recommendations. Either way, any and all personal information is safely stored behind bank-rate encryption.
  • Basic user contact information and credentials: We offer our users the option to create an account with Navi so that their profile and selections are safely stored for return visits. To make an account we capture the user’s name, email address and a personal password.
  • Marketing and advertising: We may use cookies to optimize our digital marketing campaigns as well as the use of Mobile Advertising IDs (MAIDs) and IP addresses to deliver relevant content and experiences to users and deliver better advertising to our audiences. We’re using secure, industry-standard tools to collect and manage this data. We may also use information you submit to send you relevant content, personalized offers and new product or deal announcements.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages on our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
  • Affiliate Links. Our site uses affiliate links that will send you to vendor URLs and other services not operated or controlled by us. These vendors and other third parties use cookies and other technologies to collect information about your navigation from our site to the third-party website you are visiting. If you buy a product after following a link to a vendor’s URL, we may earn a commission.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

Our Website is for Adult (18 Years of Age or Older) Use Only

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

Personal Information “Sold” or “Shared” with Third Parties

We may share aggregate or de-identified information about our users with third parties at our discretion. We may also share aggregate statistical data for the improvement of our services.

We may also disclose personal information that we collect, or that you provide, as described in this Privacy Policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Navi’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Navi about our Website users is among the assets transferred.
  • To third parties to market their products or services to you if you have not opted out of these disclosures. For more information, see Choices About How We Use and Disclose Your Information.
  • To third parties in the digital advertising industry, including but not limited to, third-party marketing partners, ad tech intermediaries, digital advertisers, ad servers, and data-management platforms, for the purposes of marketing and advertising.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data. You can also always opt out by sending us an email with your request to
  • Promotional Offers from the Company.  If you do not wish to have your email address or other contact information used by the Company to promote our own or third parties’ products or services, you can opt out by sending us an email stating your request to
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by sending a request to

Where information collected through web beacons, buttons, and similar technologies is collected directly by third parties, their collection and use of information is subject to that third party’s own privacy policies. Some of these third parties are members of the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DLA) and participate in the industry’s opt out programs, available at (NAI) or at (DLA). Additionally, you may opt out of the use of Google Analytics Cookies here:

If you would like to opt-out of one of our mobile partners’ mobile properties, you will find the opt-out process detailed in each application. You can usually find this information within your mobile app account settings.

Moreover, if you would like to opt-out of being tracked for advertising purposes on any apps, you can do the following (If your device does not fall under the categories below, please check your device’s settings.):

  • iOS Users: Those with iOS 6.0 or higher can opt-out of most cross-app advertising by enabling “Limit Ad Tracking.” If you’re on iOS 7 or higher, go to Settings > Privacy > Advertising, and switch on “Limit Ad Tracking.” For those using iO6, go to Settings > General > About > Advertising, and switch on “Limit Ad Tracking.”
  • Android Users: You can opt-out of most cross-app advertising with your Android device by going to Google Settings > Ads > Select opt-out of internet-based ads.

Note that the steps above are subject to possible changes made by the above platforms.

You can also visit to download the AppChoices Tool to control interest-based advertising on apps on your mobile device.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our CCPA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS.

Changes to Our Privacy Policy

We post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat your personal information, we will notify you by email to the email address specified in your account. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at