Navi Privacy Policy

Last updated: June 16, 2021

WE TAKE PRIVACY SERIOUSLY... PERIOD.

We’re a new company and we want to be 100% transparent about what data we collect and how we use it. We’re here to put the consumer first in the wireless world, and without trust and transparency, we wouldn’t be living up to that promise. 

Data is the foundation of what we’re building here at Navi. From collecting and storing over 75,000 deals from across the market to saving you a ton on your next phone or plan, it’s what lets us make our experience seamless, enjoyable and hassle free.

But let’s talk about what we do with your data.

We use data for two specific purposes: 1) to make sure we offer the very best phone and plan recommendations that are tailored to your unique situation. 2) to improve our advertising and make sure we don’t waste your time showing you things that don’t interest you.

Please read this Privacy Policy carefully to understand our policies and practices regarding your data and information and how we will treat it. If you do not agree with our policies and practices, we respect your choice not to use our Website.

Here’s where we collect data:

  • On our website.
  • In email, text, and other electronic messages between you and our website.
  • Through mobile and desktop applications and widgets that you download from our website.
  • When you interact with our advertising and applications on third-party websites and services.

Here’s the data we collect:

  • Site visits: We collect and analyze aggregated, anonymous web traffic from our site–using it to understand our own performance and enhance our services and site experience.
  • App and website behavior: We want to make sure the experience we provide is top notch. To do that, we look at how anonymous users navigate our website and our products.
  • Device and plan information: As users navigate our products, we ask for general information to better find the right recommendations for them. This can include simple questions like “What phone do you currently use?” Or in some cases, users have the option to link their wireless account to receive more comprehensive recommendations. Either way, any and all personal information is NEVER shared with outside parties and is safely stored behind bank-rate encryption.
  • Basic user contact information and credentials: Before using our products, we ask users to make an account with their name, email address and personal password. We use this information to ensure we deliver the same tailored experiences and content no matter when you visit our website.
  • Marketing and advertising: We may use cookies to optimize our digital marketing campaigns as well as the use of Mobile Advertising IDs (MAIDs) and IP addresses to deliver relevant content and experiences to users and deliver better advertising to our audiences. We’re using secure, industry-standard tools to collect and manage this data. We may also use information you submit to send you relevant content, personalized offers and new product or deal announcements.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages on our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.                      

Our Website is for Adult (18 Years of Age or Older) Use Only

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

Disclosure of Your Information

We may disclose aggregated information about our users without restriction. We may disclose personal information that we collect, or you provide as described in this Privacy Policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Navi’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Navi about our Website users is among the assets transferred.
  • To third parties to market their products or services to you if you have not opted out of these disclosures. For more information, see Choices About How We Use and Disclose Your Information.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our Company, our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by [checking the relevant box located on the form on which we collect your data. You can also always opt-out by sending us an email with your request to [email protected]
  • Promotional Offers from the Company. If you do not wish to have your email address or other contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request to [email protected]
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending a request to [email protected]

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (”NAI”) on the NAI’s website.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use .

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.                       

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our CCPA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS.

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at [email protected]

Scroll to Top